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The fastest way to get help with NetCheq is by email.
Please include the platform you're on (macOS / iOS / watchOS / Android / Wear OS / Windows / Linux) and the app version (visible in the About screen).
Tracked publicly at the project repository. (Link will be added when the public repo goes live alongside the first store releases.)
netcheq.com itself is hosted on a Defensible Logic bare-metal server. If the website is down, the apps are unaffected — they only need it for hosted-tier features and for update checks.